Shipping policy

Shipping Policy

At Belarte Studio, we are committed to delivering your wall murals and decorative designs with the same level of care and attention that goes into every collection we offer. We strive to provide a secure, reliable, and seamless shipping experience for customers around the world.

Order Processing

All orders are processed within 4–7 business days after payment confirmation.

Orders are not processed, packed, or shipped on weekends or public holidays. During periods of high demand, processing times may be slightly extended.

Shipping Methods

Standard Shipping – DHL / FedEx

  • Carrier: DHL or FedEx

  • Estimated Delivery Time: 7–14 business days

  • Shipping Fee: $12.95 USD

This shipping option offers fast, reliable international delivery with tracking available throughout the shipping journey.

Free Shipping – EMS

  • Carrier: EMS

  • Estimated Delivery Time: 12–24 business days

  • Shipping Fee: Free on orders over $50 USD

For orders below $50 USD, shipping charges will be calculated and displayed at checkout.

Packaging & Product Protection

Our collections include wall murals, decorative wall coverings, and interior design products that require careful handling during transportation.

To ensure your order arrives in excellent condition, all products are professionally packaged using protective materials designed to prevent bending, moisture exposure, and transit-related damage. Each shipment undergoes a quality inspection before dispatch.

Shipping Destinations

We proudly ship to customers worldwide.

Available Regions

  • North America

  • South America

  • Europe

  • Africa

  • Oceania

Shipping Restrictions

We currently do not ship to:

  • Asia

  • Remote or hard-to-reach areas where carrier services are unavailable

If we are unable to deliver to your location, our customer support team will contact you promptly.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You can use the tracking number to monitor your shipment directly through the carrier's website.

Please allow up to 72 hours for tracking information to become active after dispatch.

Delivery & Inspection

Upon delivery, please inspect your package carefully before accepting it.

If you notice any visible damage to the package:

  • Take photographs of the packaging and product.

  • Retain all original packaging materials.

  • Contact our customer support team as soon as possible.

Prompt reporting helps us assist you more efficiently.

Customs Duties & Import Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by local authorities in the destination country.

These charges are not included in the product price or shipping fees and are the sole responsibility of the customer.

We recommend checking your country's import regulations before placing an order.

Delivery Delays

While we make every effort to deliver orders within the estimated timeframes, delays may occasionally occur due to factors beyond our control, including:

  • Customs clearance procedures

  • Severe weather conditions

  • Transportation disruptions

  • Peak shipping periods

  • Other unforeseen logistical events

We appreciate your patience and understanding should such delays occur.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Belarte Studio
160 State Farm Parkway
Birmingham, AL 35209, USA

Email: support@belartestudio-us.com

Website: belartestudio-us.com